Games haven't processed for nearly 24 hrs?

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Jamiet99uk
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Games haven't processed for nearly 24 hrs?

#1 Post by Jamiet99uk » Mon Sep 03, 2018 7:51 pm

What's wrong with the server?


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Jamiet99uk
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Re: Games haven't processed for nearly 24 hrs?

#3 Post by Jamiet99uk » Mon Sep 03, 2018 8:04 pm

Probably no need to bump a post after only 7 minutes...
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Claesar
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Re: Games haven't processed for nearly 24 hrs?

#4 Post by Claesar » Mon Sep 03, 2018 8:19 pm

Ghug: "The people who can fix it all decided to go on vacation at the same time. Ideally we'll have an update for you soon. We're very sorry for the hold up."

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Re: Games haven't processed for nearly 24 hrs?

#5 Post by KorribanDallas » Mon Sep 03, 2018 8:54 pm

Thanks Claesar! I appreciate your reply. Sorry Jamiet for offending. I didn't look twice at the time stamp.

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Re: Games haven't processed for nearly 24 hrs?

#6 Post by jmo1121109 » Mon Sep 03, 2018 11:34 pm

There weren't any apparent error's so it's possible the issue was on Kestas's side where his server tells the site to process. I can't check that till the end of this week when I'm back on secure servers. So hopefully ghug's restart of processing will hold. If not we'll try and get Kestas to take a look.
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Re: Games haven't processed for nearly 24 hrs?

#7 Post by ghug » Tue Sep 04, 2018 12:10 am

It appears we're all set. Time has been added to all games to compensate. Apologies again for the outage.
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Re: Games haven't processed for nearly 24 hrs?

#8 Post by Feste the Great » Wed Sep 05, 2018 7:01 pm

Hey, so some games (the fast ones) were paused in the aftermath of this SNAFU, rather than adding time. What's the etiquette for anonymous gunboats where some of the countries aren't voting to unpause? (ie, how long does one generally wait to ask for mod intervention/what is Standard Operating Procedure when you can't chat with your compatriots or figure out who they are?)

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Re: Games haven't processed for nearly 24 hrs?

#9 Post by ghug » Wed Sep 05, 2018 7:23 pm

Go ahead and email the mods.

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Re: Games haven't processed for nearly 24 hrs?

#10 Post by Claesar » Wed Sep 05, 2018 7:26 pm

Anything with a phase length of less than 24 hours did not automatically get unpaused. Please email us every single one of them to [email protected] and we'll look into it.

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